TELA — User Guide
TELA is your personal assistant in Telegram. You talk to it with text or voice notes. TELA listens, uses the Metraclick MCP toolbox when needed, and usually answers with a short voice reply plus an optional text detail message.
Bot: @tela_ralph_bot Site: tela.metraclick.com
What’s new / what TELA can do
| Capability | What it means for you |
|---|---|
| Voice in, voice out | Send a voice note; TELA transcribes it, works, and can reply with a voice note. |
| Metraclick tools | TELA connects to the Metraclick MCP hub — email, Drive, CRM, newsletters, knowledge search, and more. |
| Natural requests | You don’t type tool names. Say what you want in plain language. |
| Safe confirmations | Sensitive actions (send email, send newsletter, delete) ask for Yes / No before they run. |
| Memory & topics | TELA remembers useful facts in your chat. Start a fresh topic without wiping those facts. |
| Photos & files | Send images, PDFs, or text-like files; TELA can analyze them and use that in the conversation. |
| Daily limits | Speech-to-text, voice replies, and AI usage have daily budgets (/quota). |
How to use TELA (basics)
- Open a private chat with @tela_ralph_bot.
- Send
/startonce. - Message normally:
- Text — type what you need.
- Voice — hold the mic and speak; TELA will transcribe and act.
- Photo / PDF / document — attach it and add a short caption like “Summarize this” or “File this under the Acme contact.”
- Wait a few seconds. TELA may:
- Reply with a voice note (spoken summary), and/or
- Send a text detail (lists, links, IDs).
- If you see ✅ Yes / ❌ No, read the summary and tap Yes only if you want that action to proceed.
Tips
- Speak or write one clear task at a time (“Search YachtExperience for companies in Palma”).
- You can send several short voice notes in a row; TELA groups them briefly before answering.
- Prefer search / list / get before asking TELA to create or change something.
- Videos are not supported. Photos, PDFs, and common text/document types are.
Commands
| Command | What it does |
|---|---|
/start or /help |
Short reminder of how to use TELA |
/whoami |
Your Telegram user id, role, and chat id |
/tools |
List tools available to your account right now |
/tools refresh |
Refresh the tool list from the MCP hub |
/quota |
Today’s speech / voice / AI usage vs limits |
/digest |
Latest conversation digest (if one exists) |
/newtopic |
Start a fresh topic; keeps pinned facts |
/reset |
Soft reset: clears recent context; keeps facts |
/model |
Which AI provider/model is in use |
/voice |
Which voice / speech models are in use |
Admin-only (you won’t need these as a normal user): /status, /reset --hard, /allow.
Confirmations (Yes / No)
TELA will not silently:
- Send an email or campaign
- Send a newsletter / ESP mailing
- Delete something destructive (admins may have more delete options)
When that happens, you get a confirmation card. Tap:
- ✅ Yes — run it
- ❌ No — cancel
Drafts, updates, and most “create” steps usually run without a card so you can build content quickly, then confirm only the final send.
What TELA can work with (Metraclick tools)
Exact tools depend on what your organization enabled. Check with /tools. Below is what the Metraclick hub can expose, in everyday language.
- List mailboxes and folders
- Search and read messages
- Create drafts, list drafts, send drafts
- Resolve whether an address is allowed
- Preview / send campaigns (with confirmation)
Efficient ask: “Check unread in the sales mailbox.” “Draft an email to alex@example.com about the marina meeting — don’t send yet.” “Show my drafts, then send the newest one.” *(confirm when asked)*
Google Drive
- Browse folders and search files
- Open file details / links
- Create a Google Doc or Sheet *(confirm when required)*
Efficient ask: “Search Drive for ‘Q2 pricing’.” “Create a Doc called ‘Client brief — Atlas’ with three bullet points from our last chat.”
HTML pages & newsletters
- List templates and existing CDN pages
- Create or update an HTML page (preview URL)
- Upload an asset into a page folder
- List ESP providers and recipient groups
- Send a test or real newsletter *(confirm)*
- Read mailing reports
Efficient ask: “List newsletter templates.” “Create a simple HTML page for the spring offer and give me the preview link.” “Send a test of page … to the preview receivers.” *(confirm)* “Show the latest CleverReach report.”
Knowledge & research
- Agent knowledge — search internal FAQ / knowledge sources
- Simons Brain — search that knowledge base
- CoinGecko — crypto prices
Efficient ask: “Search agent knowledge for how connection URLs work.” “What’s the Bitcoin price in USD with 24h change?”
Bearing CRM
- Search / get contacts
- Search / get calls
Efficient ask: “Find Bearing contacts named Müller.” “Pull the latest call notes for that contact.”
Panama Brands
- Brands: get / add / update
- Comments and reviews: search / add (deletes are restricted for normal users)
- Categories: list / get / add / update
Efficient ask: “Search Panama comments mentioning ‘delivery delay’.” “Add a short review note on brand X.”
YachtExperience CRM
- Categories, companies, and contacts — get / search / list / add / update
*(Deletes are restricted for normal users.)*
Efficient ask: “Search YachtExperience companies with ‘charter’ in the name.” “Add or update contact Jane Doe, email jane@example.com, at company Atlas Yachts.”
Usage examples (efficient patterns)
1. Voice workflow
- Voice: “Look up YachtExperience contacts at Atlas Yachts.”
- TELA searches and replies (voice + optional text with names/emails).
- Voice: “Update Jane’s phone to +34 …”
- TELA updates and confirms.
2. Read first, then act
“Search my email for messages from berth@marina.example about April.”
Then: “Draft a polite reply that we can berth on the 12th — save as draft only.”
Then: “Send that draft.” → tap Yes.
3. Newsletter path
“List HTML page templates.”
“Create a page from the default template titled Spring Fleet Update.”
“Update the page body with a short intro and a CTA to book a viewing.”
“List CleverReach groups.”
“Send a test of this page.” → Yes.
“Send to group *Newsletter EN*.” → Yes.
4. Drive + chat memory
“Create a Google Sheet ‘Lead follow-ups’ with columns Name, Email, Status.”
Later: “/newtopic” then “What Sheet did we create for lead follow-ups?”
*(Pinned facts may still help; if not, ask TELA to search Drive.)*
5. Attachments
Send a PDF or screenshot with caption:
“Extract the key dates and open tasks.”
Then:
“Add those tasks as a short comment on the Panama brand *Acme*.”
6. Stay within quota
/quota
If speech is nearly used up, prefer text until the next day.
Good habits
- Be specific — names, dates, mailbox (“sales”), company, page id when you have them.
- One outcome per message when doing risky work (sends/deletes).
- Use
/newtopicwhen you change subject so old context doesn’t confuse the next task. - Use
/toolsif something seems missing — your tenant may not have that tool enabled. - Never paste passwords into the chat; TELA uses connected systems securely via MCP.
Limits & expectations
- Private / allowed users only — access is controlled; not every Telegram user can chat with TELA.
- Daily budgets for transcription, voice replies, and AI (
/quota). - No video analysis.
- Normal users cannot send certain outbound emails or run delete tools that admins might have.
- Tool results are real; if a system is down, TELA will say so rather than invent data.
- Clearing history with
/resetor/newtopicaffects TELA’s memory, not the message list on your phone.
Quick start checklist
- Open @tela_ralph_bot and send
/start - Try a text ask: “What tools do I have?” or
/tools - Send a short voice note with one clear request
- Try a safe read: search email, Drive, or CRM
- When you send something important, wait for Yes / No and confirm deliberately
- Check
/quotaif replies stop or voice is skipped
Need help?
Ask TELA in the chat: “Explain how to draft and send an email safely.” Or contact your TELA / KOHLERCODE administrator for access, mailbox setup, or extra MCP tools.